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Designing effective emergency response management (ERM) systems to respond to incidents such as road accidents is a major problem faced by communities. In addition to responding to frequent incidents each day (about 240 million emergency medical services calls and over 5 million road accidents in the US each year), these systems also support response during natural hazards. Recently, there has been a consistent interest in building decision support and optimization tools that can help emergency responders provide more efficient and effective response. This includes a number of principled subsystems that implement early incident detection, incident likelihood forecasting and strategic resource allocation and dispatch policies. In this paper, we highlight the key challenges and provide an overview of the approach developed by our team in collaboration with our community partners. 

Modern smart cities are focusing on smart transportation solutions to detect and mitigate the effects of various traffic incidents in the city. To materialize this, roadside units and ambient trans-portation sensors are being deployed to collect vehicular data that provides real-time traffic monitoring. In this paper, we first propose a real-time data-driven anomaly-based traffic incident detection framework for a city-scale smart transportation system. Specifically, we propose an incremental region growing approximation algorithm for optimal Spatio-temporal clustering of road segments and their data; such that road segments are strategically divided into highly correlated clusters. The highly correlated clusters enable identifying a Pythagorean Mean-based invariant as an anomaly detection metric that is highly stable under no incidents but shows a deviation in the presence of incidents. We learn the bounds of the invariants in a robust manner such that anomaly detection can generalize to unseen events, even when learning from real noisy data. We perform extensive experimental validation using mobility data collected from the City of Nashville, Tennessee, and prove that the method can detect incidents within each cluster in real-time. 

Public transit agencies are focused on making their fixed-line bus systems more energy efficient by introducing electric (EV) and hybrid (HV) vehicles to their eets. However, because of the high upfront cost of these vehicles, most agencies are tasked with managing a mixed-fleet of internal combustion vehicles (ICEVs), EVs, and HVs. In managing mixed-fleets, agencies require accurate predictions of energy use for optimizing the assignment of vehicles to transit routes, scheduling charging, and ensuring that emission standards are met. The current state-of-the-art is to develop separate neural network models to predict energy consumption for each vehicle class. Although different vehicle classes’ energy consumption depends on a varied set of covariates, we hypothesize that there are broader generalizable patterns that govern energy consumption and emissions. In this paper, we seek to extract these patterns to aid learning to address two problems faced by transit agencies. First, in the case of a transit agency which operates many ICEVs, HVs, and EVs, we use multi-task learning (MTL) to improve accuracy of forecasting energy consumption. Second, in the case where there is a significant variation in vehicles in each category, we use inductive transfer learning (ITL) to improve predictive accuracy for vehicle class models with insufficient data. As this work is to be deployed by our partner agency, we also provide an online pipeline for joining the various sensor streams for xed-line transit energy prediction. We find that our approach outperforms vehicle-specific baselines in both the MTL and ITL settings. 

Principled decision making in emergency response management necessitates the use of statistical models that predict the spatial-temporal likelihood of incident occurrence. These statistical models are then used for proactive stationing which allocates first responders across the spatial area in order to reduce overall response time. Traditional methods that simply aggregate past incidents over space and time fail to make useful short-term predictions when the spatial region is large and focused on fine-grained spatial entities like interstate highway networks. This is partially due to the sparsity of incidents with respect to the area in consideration. Further, accidents are affected by several covariates, and collecting, cleaning, and managing multiple streams of data from various sources is challenging for large spatial areas. In this paper, we highlight how this problem is being solved for the state of Tennessee, a state in the USA with a total area of over 100,000 sq. km. Our pipeline, based on a combination of synthetic resampling, non-spatial clustering, and learning from data can efficiently forecast the spatial and temporal dynamics of accident occurrence, even under sparse conditions. In the paper, we describe our pipeline that uses data related to roadway geometry, weather, historical accidents, and real-time traffic congestion to aid accident forecasting. To understand how our forecasting model can affect allocation and dispatch, we improve upon a classical resource allocation approach. Experimental results show that our approach can significantly reduce response times in the field in comparison with current approaches followed by first responders.